Sam S. | 2018
Through the whole process of buying a house Rachel was prepared for everything. It wasn't just that she had a reference/recommendation for every type of inspection we needed but knew how to carefully analyze our situation and helped us work out what was best for us. Rachel always made time for us and was great about the progression of each part of moving the process along from getting move in dates to scheduling opening doors for inspectors to getting the physical keys in our hand.
One of the best perks of working with Rachel was having her husband Ron help us through the process as well. Ron is a contractor and came along with Rachel when we did our general inspection and I didn't know he was a part of the deal but this is a great part of the package of going with Rachel. So when we got our general inspection we got a loooooong list of things that our inspector found wrong with the house and Ron was there to provide context and cost to each of the itemized issues to further help us in prioritizing issues that would make it so we either would or would not purchase the home.
Another thing I would like to mention is my wife and I are worriers! And as first time home buyers Rachel was great at getting us to take deep breaths throughout the process and focus on the important stuff. I could go on about Rachel all day but I am pretty sure this review, her 5 star rating, and other reviews speak for themselves. This woman is experienced and prepared and there to WORK FOR YOU! WHAT ARE YOU WAITING FOR!!!
Courtney W. | 2018
“Rachel is a one of a kind person, agent, and, now, friend. Long story short, you should absolutely call Rachel for your local real estate needs. Longer story: My husband and I are newlyweds who were looking to purchase our first home a few months ago. We had talked to a few agents and none of them seemed to fit our style. We were looking for someone who would have a serious interest in finding us a little starter home that fit within our small budget. We also wanted an agent that we knew would have our best interest in mind and look out for us through the scary first time buying process. Rachel was (and is) all of that and more. After looking at innumerable houses (due to our fairly specific requirements), we finally found the one we wanted. Unfortunately, the seller agent was the most unresponsive and difficult guy to work with ever and we despaired of ever getting this home. Rachel never, never stopped fighting for us to first win the house, then to get through the negotiation process. She was %150 committed to making this home ours. Her endless patience with our questions, worries, and frustrations was amazing. End result: we got our house keys yesterday!!!
Bonus: Rachel's husband, Ronno, is a general contractor and when we ran into some appraisal conditions that needed to be met and weren't being completed by the seller agent, he jumped in and made the fixes in one morning so we could move forward with our purchase. They are seriously some of the nicest, most caring people we have ever met.
As new homeowners (thanks to Rachel), we are recommending her to everybody we know. We are so, so thankful we met Rachel and her husband and we look forward to calling them friends for a long time to come.”
Andrew Osugi | 2017
“My wife and I recently purchased an investment property in Benicia, CA. Rachel was amazing! She was extremely responsive, patient, and really took the time to listen to our needs. Her knowledge of the area and current market conditions was immensely helpful. The personal attention we received was fantastic. Our lender had a few unexpected delays and she navigated the process with ease. Not only was Rachel helpful with the purchase, but she was also helpful with the remodel. Our house needs some work and Rachel was instrumental in helping us line up contractors. With her strong relationships developed over the past 20+ years, we were able to get painting started on the same day we closed. We strongly recommend Rachel to anyone looking for a property in the area!
Carla K. | 2017
“I recently bought a home in Vallejo after several months of searching, and Rachel and her husband Ron shepherded me through all the ups and downs, all the offers and not-quite deals--three of them--until I finally succeeded on my fourth try! What a trial. But Rachel was an incredibly patient and supportive advocate for me throughout this entire process.
As an East Bay resident, I knew zero about Vallejo when I first started out. Rachel has an intimate knowledge of the various neighborhoods (important in a city with lots of "pockets"), and was able to advise me about the area with the kind of deep knowledge that I lacked. As someone who has bought and sold property herself, she knows a great deal about how to evaluate a place and what potential it might have. Finally, Rachel helped me strategize about the buying process and put together the strongest possible offer in an incredibly challenging market. My difficulty finding a place had to do with the market, not with her.
Rachel's husband Ron, who owns Ron Bruno Construction based in Benicia, accompanied us on many home visits, and his deep knowledge and experience in the field helped me enormously. With endless patience and enthusiasm, Ron gave me ideas and estimated costs to help me figure out how to implement the changes I envisioned for the various houses. Both he and Rachel are well connected and have a whole host of referrals they have provided to me.
I started my home search with another real estate agent, but switched to working with Rachel after a short time because of her candor, knowledge, and excellent interpersonal skills. Having been supported throughout the home search process by both Rachel and Ron, I can say that they are an incredible team and truly wonderful caring people who want the best for their clients.”
Jason G. | 2017
“As first time home buyers my wife and I were extremely apprehensive when we first began searching for our home. So much so that we changed both realtors and lenders a couple times. It's a very personal process and it takes some one with not only immense market knowledge but also some one who can relate to and actually care about their clients as a great real estate agent. Rachel not only found us exactly what we wanted and negotiated as vigorously as she could but we are two weeks out of escrow and Rachel and Ron are still involved making sure our garage is getting fixed and that we understand every inch of our new home.
Ron is Rachel's husband and is a HUGE asset. He is a contractor and came along to every open house and every viewing we had showing us what's good and what's bad from a construction and design aspect. Ron told us what we can fix and make nicer and what we need to stay away from. His advice was invaluable.
Rachel also has Kelly, her assistant and Tyler, a new agent, on her team. The four of them were there with us every step of the way answering all of our questions and concerns and there were a ton. Rachel also got us in touch with a lender I will use forever. He was amazing and he and Rachel worked so well together it made all the difference.
Needless to say that the feelings I have toward Rachel and Ron and their team is of the upmost respect and admiration and I have found friends and a real estate team for life.”
Amy & Simon M. | 2017
“My husband and I moved to the Bay Area from Colorado with little information about the Bay Area and even less about California Real Estate. It was me, my husband, our 6 month old daughter and dog in temporary accommodations for 90 days and as each day ticked by we despaired of ever finding just the right place for our little family. Once we discovered Benicia we began the search for a real estate agent, the glowing reviews on Yelp helped us connect with Rachel. I emailed her on Thanksgiving morning and by the afternoon Rachel replied to my email and scheduled a date and time for us to connect by phone. Rachel is incredibly knowledgeable about Benicia real estate. I really do believe there isn’t a house on the market in Benicia she hasn’t reviewed! When I expressed interest about certain properties she was already able to discuss floor plans, street traffic, and the elementary school our daughter would attend. This information proved invaluable to us! We were able to find the perfect home within two weeks of working with Rachel we walked into our dream home, our offer was accepted in a day and we closed in a month! Rachel herself is an amazing agent but what is also great is that her office is welcoming and staff incredibly helpful! Kelly answered all my calls, emails and followed up with me to confirm that the information she provided was helpful. Their help doesn’t end with the closing date either! Rachel and Kelly were in constant contact with me in the days leading up to the arrival of the movers and beyond. I feel as if I have not only found a great agent I have made two friends at Birnbaum Realty!”
Rey & Nanz | 2017
“Thinking of selling or buying a house, Rachel of Birnbaum Realty is second to none! Rachel sold our house in one week! Sold our house at 100k over comps! She's very knowledgeable, detail oriented and always has clients best interest! I would recommend Rachel to anyone without hesitation!”
Carol S. | 2017
“Rachel has handled several real estate transactions for our family over several years. She is always very professional and considerate of our needs. I can whole heartedly recommend her as a Realtor and an all around good person. She is the best!"
Akiyama & Travis Z. | 2017
“Rachel is amazing! I contacted her about being our Realtor and she got back to me the same day and set up and appointment to go see a home I had been eyeing online. She didn't waste a second and if it weren't for her promptness, I do not believe I would be living in my current home. My boyfriend and I are a young couple and this was our first time buying a home. Everyone warned us what a headache the entire process is, however with Rachel it was a breeze. We went into the process knowing little to nothing about the small details of home buying and Rachel managed to speak to us in a way that made us feel so comfortable and confident; she never once made it feel as if we should know more than we did. Rachel was always a text away, she always answered any question incredibly fast and she was always more than willing to help us with anything we needed. We even needed to set up internet installation and she went out of her way to contact the owner of the home to make it possible for us to have internet the first day we moved in, which was very important to us.
On top of how professional and truly intelligent Rachel is in the real estate business, she is also unbelievably personable and truly a kind person. She is the kind of person that can talk to anybody and make them feel like they have known her for years, and I really believe this is so important to have when you are doing something important as buying a home. Rachel never once attempted to pressure us into anything or benefit herself in any way, it is so easy to tell that she is a Realtor because she WANTS to help people.
So, if you want a Realtor that you can trust, who is always on top of things, who is a good person and will have your best interest at heart, I strongly recommend you call Rachel, you will NOT be disappointed!
Also, my boyfriend and I are from Benicia and know the surrounding area very well, however if you are not from the area I know Rachel knows everything about Benicia and the surrounding areas, so she is an excellent choice for someone who is looking to move here with less knowledge about the area!”
Mark D. | 2016
“I have worked with Rachel and she is a fantastic realtor. She is super knowledgeable and takes great care of her clients. She negotiated a great deal for our clients and was instrumental in coordinating a smooth transaction which is so helpful to people when purchasing a home. She is very pleasant to deal with and professional in every sense of the word. I highly recommend her and you'll be super happy that you worked with her.”
Nancy R. & Brandon F. | 2016
“We enjoyed working with Rachel and appreciated her knowledge of the area, insights into construction possibilities, access to local contractors, and her ability to help us through the process to get our offer accepted. We got our first offer accepted, which seems to be a bit of a miracle these days! At that stressful moment of putting in the offer, Rachel was very responsive and helped move things along swiftly (at all hours!) Rachel and her husband (a contractor who also helped offer some insights; bonus!) are really nice people and great to work with. We are now happy in our new home.”
William & Cory N. | 2016
“We switched to Rachel while looking to buy our first home and we were SO happy we did!! She was always available, happy to answer all our first-time home buyer questions, and she's very well versed in Benicia real estate. Rachel was a true advocate... Guiding us patiently and knowledgeably through each step of the home-buying process. It's hard to find truly great customer service... Rachel does just at that naturally. Can't recommend her enough!”
Amy L. | 2016
“Rachel Birnbaum's tag line is "expertise with heart" which is truly how she runs her business and interacts with everyone she encounters. We picked Rachel Birnbaum as our realtor because she had excellent reviews on yelp, friends spoke highly of her, and we met her casually while looking at an open house and thought she was great!
Rachel handled the sale of our old home and purchase of our new home smoothly and it was a complicated transaction, with multiple contingencies. In the end all parties came out with what they wanted which was no easy task. Rachel was creative about how she approached finding us a new home by mailing a personal postcard and she did a fabulous job advertising our home with beautiful pictures and a video. Rachel provides excellent service to her clients and guides them to ensure they are making good decisions that they are comfortable with. She was always available to answer our questions multiple times and at all hours. She pays attention to the small details to consider what is in your best interest and was extremely helpful in coordinating all the parties during the appraisals, repairs, loan funding, etc.
We are so happy in our new home thanks to Rachel for making this possible. I would highly recommend using Birnbaum Realty for the sale and/or purchase of your home.”
Sara & Bob B. | 2016
“From the first moment Rachel walked through our front door, it was obvious she was a professional person of compassion, expressing her desire that the experience of selling our home was to be the smoothest and most satisfying one possible. From that moment on, that is just what is was – compassionate, efficient, knowledgeable, and professional with a dash of humor and a good hug put into the mix often. Her confidence in the positive outcome of the process was encouraging to my husband and me. Rachel was in communication all the way through as she found a buyer, negotiated a good selling price, arranged for us to meet the buyers, attending the inspections, and presenting the mounds of paperwork with full explanations. All of this was accomplished in record time. Rachel had contacts with appropriate professionals, including her assistant, Kelly, who took photographs along with a professional who produced a virtual tour that presented our beautiful home in an even more beautiful light! Rachel was always available via phone and email. Her constant communication, even about the smallest details was helpful. We never felt we were bothering her. She was truly
"there for us"!”
Valerie & Ted J. | 2016
“We were recommended to use Rachel as our realtor by my future employer who had used her as their Realtor previously and had nothing but wonderful things to say about her. Since this was our first home purchase, I did my research and had several Realtors to choose from, but she definitely seemed to have her finger on the pulse of Benicia, where we were wanting to move. From the moment we were in contact with Rachel, she was eager to help us find exactly what we were looking for in our new home. She listened to our needs and wants, and she always made time to show us houses when we wanted to, based on our busy schedules. We had heard that she had the reputation of being “the closer,” and after meeting with her, I could tell that she would deliver. She knows this area intimately and knows the realtors and people in this community very well. After we met her, we felt a genuine connection and trust that she would really be responsive and do everything she could to help us find our dream home. We were certainly impressed with her knowledge and experience. Once we found the house that we wanted to make the offer on, she walked us through the process, answering each and every one of our questions in an effortless and helpful way. She is always just a phone call or text away, and is ready to help each step of the journey. She was instrumental in helping us form an offer that was accepted amongst multiple offers, and we will always be grateful for that. We really didn’t know what to expect, but this entire process really just went so smoothly, that everyone was so impressed that we were able to get the house we wanted to so quickly. Bottom line is, Rachel is smart, honest, and has the expertise, caring, and connection to get you the house you have been dreaming of! We highly recommend her!!”
Susan M. | 2016
“We just closed on a house in Martinez and Rachel was with us every step of the way. She was always available, returning texts, calls and emails day and night and weekends. She knows the process inside out, she knows a lot of local people, she knows a lot about construction and what to look for. I totally depended on her and I am thrilled with the house and with the process of buying it. When we found the house we wanted, they were taking bids the next day, so she stayed at the computer all evening getting documents for us to Docusign and submit. She guided us through getting appraisals and getting credits back toward closing. She is really easy to work with, friendly and very competent without being intimidating, just supportive and easy to talk to."
Fayaz & Durrana R. | 2016
“We used Rachel as our agent to purchase a short-sale home in San Ramon. Though we were experienced home buyers (this was our 3rd time purchasing a home), it was our first time purchasing a short-sale and we honestly didn't know what to expect. She was incredibly informative and patient, explained the process to us thoroughly, provided us with weekly and even daily updates, and was super responsive. She made the process so easy, and all with a great and positive attitude. We recommend her to all of our family and friends!”
Arlo Z. | 2016
“As a loan agent in the Bay Area for the past 13-14 years I can tell you that Rachel Birnbaum is a cut above the typical agent in the market place!
I have had the opportunity to work with her on escrows where she was helping the buyer, as well as escrows where she is the listing agent and helping the seller. Regardless of which side of the transaction she is on her skills are phenomenal. She has great command in the market place, strong technical skills around real estate, and very good people skills with clients as well as negotiating skills with the other agents involved...
If you are looking to buy or sell in Benicia or the County of Solano make sure to meet Rachel and see if she will be a good fit to help you through the process, you will be happy that you did!”